Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

not letting me download snapchat.

why won’t it let me download snapchat?

iPhone XR, iOS 15

Posted on Aug 8, 2022 8:12 AM

Reply
Question marked as Best reply

Posted on Aug 8, 2022 8:25 AM

If it only happens trying to download/install Snapchat, contact that app's support/developer team and ask them:--> How to contact an app developer - Apple Support.


If it happens with all apps, see these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio


1 reply
Question marked as Best reply

Aug 8, 2022 8:25 AM in response to hope_nevaeh1

If it only happens trying to download/install Snapchat, contact that app's support/developer team and ask them:--> How to contact an app developer - Apple Support.


If it happens with all apps, see these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following specific link:--> Apple Support


If you get no help, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio


not letting me download snapchat.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.