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Level 1

4 points

Update will not install - says I am not connected to the internet —-I have a very good connection- why is this the case?

Says I am not connected to internet when trying to install update—- I am! Connected

what is wrong?

Posted on Aug 8, 2022 12:25 PM

Top-ranking reply

Community+ 2024

Level 10

168,722 points

Posted on Aug 8, 2022 12:32 PM

Work you way through Apple's troubleshooting guide for iOS installations linked below.

Study the section about removing the update and then downloading it again. This will often get things working when everything else seems to be OK.

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