My account is locked for security reason and my phone is disabled and i want reset my iCloud password because i forgot it

My account is locked for security reason and my phone is disabled and i want reset my iCloud password because i forgot it

Posted on Aug 8, 2022 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2022 1:07 PM

See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.    *


If you have changed your ID or password, have you followed the steps in this article? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *.  I suggest you do this before changing the ID and/or password.


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter       


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


For the phone


See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later).  *


ASC YouTube for how to restore your iPhone if you forgot your passcode - Apple Support.  -


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *


For the password.


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

1 reply
Question marked as Top-ranking reply

Aug 8, 2022 1:07 PM in response to iradukunda116

See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.    *


If you have changed your ID or password, have you followed the steps in this article? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *.  I suggest you do this before changing the ID and/or password.


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter       


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


For the phone


See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later).  *


ASC YouTube for how to restore your iPhone if you forgot your passcode - Apple Support.  -


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *


For the password.


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My account is locked for security reason and my phone is disabled and i want reset my iCloud password because i forgot it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.