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Not getting text alerts when phone is locked

If my phone is ‘awake’ I get the ding and see the notification. When phone is locked, nothing. My watch is tapping me with notifications, and the banner shows on my phone if I "touch it to wake", but no ding's alerting me of the text from my phone. I have checked and triple checked every setting, shut everything off and back on again, restarted the phone numerous times, and reset the settings. I've checked the Focus setting to ensure that's not stopping it and the side switch to ensure it's not on silent. It recently updated to the 15.6 version the other day and that's when this started happening.

iPhone 12 Pro Max, iOS 15

Posted on Aug 8, 2022 2:47 PM

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Posted on Aug 8, 2022 2:51 PM

NewfyMom wrote:

If my phone is ‘awake’ I get the ding and see the notification. When phone is locked, nothing. My watch is tapping me with notifications, and the banner shows on my phone if I "touch it to wake", but no ding's alerting me of the text from my phone. I have checked and triple checked every setting, shut everything off and back on again, restarted the phone numerous times, and reset the settings. I've checked the Focus setting to ensure that's not stopping it and the side switch to ensure it's not on silent. It recently updated to the 15.6 version the other day and that's when this started happening.

That because the notification is going to your watch, when it is locked and your phone when it is unlocked.


You get notified on one or the other not both as outlined here Notifications on your Apple Watch - Apple Support

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Aug 8, 2022 2:51 PM in response to NewfyMom

NewfyMom wrote:

If my phone is ‘awake’ I get the ding and see the notification. When phone is locked, nothing. My watch is tapping me with notifications, and the banner shows on my phone if I "touch it to wake", but no ding's alerting me of the text from my phone. I have checked and triple checked every setting, shut everything off and back on again, restarted the phone numerous times, and reset the settings. I've checked the Focus setting to ensure that's not stopping it and the side switch to ensure it's not on silent. It recently updated to the 15.6 version the other day and that's when this started happening.

That because the notification is going to your watch, when it is locked and your phone when it is unlocked.


You get notified on one or the other not both as outlined here Notifications on your Apple Watch - Apple Support

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Not getting text alerts when phone is locked

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