My Apple iPad generation 4 will not charge. I cleaned all the ports, used a brand new charger and cord and still nothing happens. I bought it a little over a year ago. Is there something else I can do?
iPad (4th gen) Wi-Fi
The battery in that nearly 10-year old iPad may have failed.
iPad is too old and not worth anything in sell/trade-in value.
Any costs for any type of battery replacement would NOT be a worthwhile endeavour.
This year and model iPad is simply too old and obsolete and no longer supported by Apple or any third party app developers.
Sorry.
It is past mid 2022, now.
You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.
There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.
If you need OR ONLY able to purchase older, less expensive iPad models, look at older iPads from 2015 and later.
All of these older model iPads below, CAN, currently, run the latest releases of iPadOS 15 and the up and coming iPadOS 16 releasing sometime in the Fall of 2022.
2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )
2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )
2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )
2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )
2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )
2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )
2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )
Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.
Please recycle these old devices properly and responsibly.
Sorry & Best of Luck to You!
The battery in that nearly 10-year old iPad may have failed.
iPad is too old and not worth anything in sell/trade-in value.
Any costs for any type of battery replacement would NOT be a worthwhile endeavour.
This year and model iPad is simply too old and obsolete and no longer supported by Apple or any third party app developers.
Sorry.
It is past mid 2022, now.
You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.
There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.
If you need OR ONLY able to purchase older, less expensive iPad models, look at older iPads from 2015 and later.
All of these older model iPads below, CAN, currently, run the latest releases of iPadOS 15 and the up and coming iPadOS 16 releasing sometime in the Fall of 2022.
2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )
2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )
2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )
2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )
2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )
2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )
2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )
Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.
Please recycle these old devices properly and responsibly.
Sorry & Best of Luck to You!
These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
Most (if not all) models of iPad and iPad Pro have, in recent years, shipped with a 20W USB-C Power Adapter.
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
You may have purchased it a little over a year ago, but iPad 4th Generation was released in 2012. So if you really have an iPad 4th Generation, it is now a decade old, no longer supported and considered obsolete. Apple doesn't replace batteries in any iPad, but for current enough models, they will offer a reduced price refurbished replacement. iPad 4 is too old to qualify for that.
It would be time to buy a newer, more modern iPad.
Debjo52 wrote:
It is a 20 watt
As previously advised, should you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to perform a “hands-on” test and assessment of your iPad, Power Adapter and cable(s):
Thank you for letting us know its an iPad Pro. Since you are using the correct charger and it still won't charge, it would be advisable to schedule an appointment at your Apple Store Genius Bar for evaluation and options.
If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free!
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware!
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!
Good Luck to You!
I spoke too soon. Sorry you had to go through all that information but it was helpful and I sincerely appreciate it. Actually, I was able to get to the settings to see it is an iPad Pro if that helps.
I was able to bring up on the screen it is an iPad Pro.
Actually it is an iPad Pro. Not 4th generation.
Sorry, I was able to bring up the settings enough to see that it is an iPad Pro.
It is a 20 watt
My iPad pro was last backed up in July and now I am having problems- won't charge.
Well I pulled out the box for it.....It is an iPad pro 12.9 in 4th generation wi-fi 256GB serial #DM***R71
[Personal Information Edited by Moderator]
See all of the battery advice above.
My iPad 4th generation won’t charge. I cleaned all the ports, even used a brand new cord and charger all Apple products and it still won’t charge. I bought it a little over a year ago. What else can I do?
