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I cannot open Mail

Mail won't open on my Mac, nor will it quit. It is blocking me from turning off my computer and I can't use it at all.


MacBook Pro 13″, macOS 12.5

Posted on Aug 8, 2022 9:16 PM

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Posted on Aug 8, 2022 10:21 PM

Power down by holding the power button in for a few seconds, then,,,


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Question marked as Top-ranking reply

Aug 8, 2022 10:21 PM in response to jillfrombalbriggan

Power down by holding the power button in for a few seconds, then,,,


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Aug 9, 2022 7:08 AM in response to jillfrombalbriggan

Follow previous advise and IF this is an Apple Silicon M1 / M2 computer the Safe Boot works differently


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

I cannot open Mail

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