Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

blocked iphone 13

sent a friend to buy me an iphone 13 in the USA was delivered yesterday to Kenya but when i try setting it up displays my sim card is not supported

iPhone 13

Posted on Aug 8, 2022 9:59 PM

Reply
Question marked as Best reply

Posted on Aug 8, 2022 10:17 PM

You're friend bought a phone locked to a carrier. You will need to contact that carrier and ask if they will unlock it. Most carriers require at least 1 year of service before they unlock it so don't be surprised if they don't.


For future reference, he should have bought an unlocked phone directly from Apple.


How to unlock your iPhone for use with a different carrier - Apple Support



2 replies
Question marked as Best reply

Aug 8, 2022 10:17 PM in response to BaLoshami

You're friend bought a phone locked to a carrier. You will need to contact that carrier and ask if they will unlock it. Most carriers require at least 1 year of service before they unlock it so don't be surprised if they don't.


For future reference, he should have bought an unlocked phone directly from Apple.


How to unlock your iPhone for use with a different carrier - Apple Support



blocked iphone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.