You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BaLoshami Author

Level 1

4 points

blocked iphone 13

sent a friend to buy me an iphone 13 in the USA was delivered yesterday to Kenya but when i try setting it up displays my sim card is not supported

iPhone 13

Posted on Aug 8, 2022 9:59 PM

Top-ranking reply

Kurtosis12

Level 9

68,308 points

Posted on Aug 8, 2022 10:17 PM

You're friend bought a phone locked to a carrier. You will need to contact that carrier and ask if they will unlock it. Most carriers require at least 1 year of service before they unlock it so don't be surprised if they don't.

For future reference, he should have bought an unlocked phone directly from Apple.

How to unlock your iPhone for use with a different carrier - Apple Support

View in context

blocked iphone 13

Similar questions