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My iPhone xs becomes black screen and doesn’t turn on.

My iPhone xs becomes black screen and doesn’t turn on.


[Edited by Moderator]

Posted on Aug 9, 2022 1:09 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2022 1:17 AM

Perform a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 9, 2022 1:17 AM in response to emrul16

Perform a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone xs becomes black screen and doesn’t turn on.

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