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shadowren Author

Level 1

4 points

Touchscreen sometimes doesn't work

My phone is iPhone12 Pro Max.In the beginning, when the phone got hot,touch screen didn't work. After upgrade new iOS15.6. It got worse. I went to Apple Store, got test of my screen. It seems nothing wrong with my screen. they told me restore my phone,I did. But it is not helping.

iPhone 12 Pro Max

Posted on Aug 9, 2022 5:08 AM

Top-ranking reply

Smilin-Brian

Level 9

56,191 points

Posted on Aug 9, 2022 5:44 AM

If your screen is too sensitive or responds intermittently to touch:

Restart your iPhone or iPad.
Make sure that your screen is clean and free of any debris or water.
Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

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Touchscreen sometimes doesn't work

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