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Lost file/document in iCloud Drive and Pages

I've just spent several of hours typing out our updated wills in Pages in iCloud Drive on my 1 year old MacBook Air. After editing, I found I had 2 blank pages, so following "Help" instructions, clicked on the thumbnails, highlighted the two blank thumbnail pages and hit Delete. What happened was that the entire document disappeared and I have been left with Page 1 and the two blank pages! I have tried following every bit of online advice I can find, but nothing brings the missing pages back. They are not in the Bin, nor anywhere in Pages or Finder iCloud Drive. I am hopeful there is a way of retrieving the data , otherwise I will have to go back and try to recreate our wills, a miserable job that will take several hours. This just should not have happened. Page 1 of the document is still on both my Mac and MacBook, but the rest is nowhere to be seen. Not even in recently deleted files, so they must be somewhere else. But Where?

MacBook Air

Posted on Aug 9, 2022 4:55 AM

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Posted on Aug 9, 2022 8:07 AM

There are two types of Pages documents: 1) the default, word processing layout, and 2) the optional, page layout format. If you did not purposely visit the Documents panel and deselect document body, before entering any original text in your document, then you have a word processing format. As I have stated, you cannot remove individual pages via thumbnails in a word processing document type, but you can do this in a page layout document.


The first bullet in the Pages User Guide for Mac entry, Delete pages or sections in Pages on Mac - Apple Support refers to the page layout format document when selecting thumbnails and deleting them. These are not instructions for a word processing style document, and you discovered this the hard way.


The absence of any Revert To version history means you are done, unless you can restore that Pages document from a Time Machine backup prior to your thumbnail removal in that document.


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Question marked as Top-ranking reply

Aug 9, 2022 8:07 AM in response to Allen1935

There are two types of Pages documents: 1) the default, word processing layout, and 2) the optional, page layout format. If you did not purposely visit the Documents panel and deselect document body, before entering any original text in your document, then you have a word processing format. As I have stated, you cannot remove individual pages via thumbnails in a word processing document type, but you can do this in a page layout document.


The first bullet in the Pages User Guide for Mac entry, Delete pages or sections in Pages on Mac - Apple Support refers to the page layout format document when selecting thumbnails and deleting them. These are not instructions for a word processing style document, and you discovered this the hard way.


The absence of any Revert To version history means you are done, unless you can restore that Pages document from a Time Machine backup prior to your thumbnail removal in that document.


Aug 9, 2022 6:01 AM in response to Allen1935

Any advice that you received that you should select thumbnails in a default word processing document and delete them would result in lost content. Even Pages throws up a warning dialog telling you exactly what would happen:



What you can do now in Pages with what you have left of the document open, is File menu > Revert To > Browse all versions. You will be presented with the current document view, and if there is any prior autosaved versions of the document they will appear to the right of it. You may be able to use the up-arrow key to go back in time to a point where your document appears prior to the thumbnail deletion. A date/time reference appears below the right-hand document views and just go back beyond the date that you whacked those thumbnails, then click Restore.


Aug 9, 2022 6:32 AM in response to VikingOSX

Well many thanks, but none of that works. I can only bring up the first page of the document. And I certainly never got any warning.I simply opened the Help file on my Macbook, and followed the instructions (which were quite clear) on my Mac. It told me to bring up the thumbnail of the documents which appeared down the left side of the screen, to highlight the pages I didn't want and press delete. Now I have lost about 7 pages of a legal document. To say I am devastated and angry would be too mild a description. Yes, Apple has some good bits in linking to other Apple devices, but I rue the day I ever moved away from Microsoft and (in particular) its filing system. After 7 years with Apple I still find Finder a complicated mess and notice others do too. That something could go so wrong so easily and not be retrievable is unbelievable. Not even in Time Machine. What on earth is the point of it? Is there a much simpler word processor App I could use instead of Pages?

Lost file/document in iCloud Drive and Pages

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