Screen Time widget shows wrong initials

My initials are not CJ and my phone is properly named all across the board. Even kn my iPad screentime it also shows CJ. I don’t use family sharing. How can I fix this and have the correct initials displayed? 🥲

iPhone XR, iOS 15

Posted on Aug 9, 2022 6:07 PM

Top-ranking reply

bruno75

Community Specialist

Posted on Aug 11, 2022 12:28 PM

Hey there jchlv,

We'd like to help get your initials showing correctly in both devices, so let's start by ruling out some possible causes, along with confirming some unclear details:

We see you have iOS 15 installed on your iPhone, but the latest for iPhone/iPad is iOS/iPadOS 15.6 You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
Have you already tried a restart of both devices? Sometimes a restart can clear up some unexpected behavior. This link shows how to Restart your iPhone, and this one shows how to Restart your iPad.
What are your name initials, and is it entered the correct way for your Apple ID? You can check by signing in here and navigating to your details: Manage your Apple ID

Cheers!

View in context

Screen Time widget shows wrong initials

Similar questions