Had to remove my Face ID because we have been hacked

we have been hacked

Why do you think your iPhone was hacked?

If you haven't jailbroken your iPhone, it's not possible.

now it’s my spectrum account

Report to Spectrum.

Check ⤵️

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

See who has access to your device or accounts

See who has access to your device or accounts – Apple Support (UK)

Security and your Apple ID

Security and your Apple ID - Apple Support

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

• if you see devices that don't belong to you, delete from your account.

Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 

Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.