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Found an Ipad

Hey, i found an iPad in Germany, i called an Apple support and police and they wont help. Could you help me what to do?

iPad (4th gen) Wi-Fi

Posted on Aug 11, 2022 8:06 AM

Reply
Question marked as Best reply

Posted on Aug 11, 2022 8:29 AM

If you are seeking to reunite the iPad with its true owner, unless the iPad shows a message on the screen when powered-on, you’ll not be able to identify or contact the owner. Apple will not assist with tracing or return of a device to its original owner.


If instead it is your intention to reuse the iPad yourself and the iPad disabled or Activation Locked, unless you can independently obtain assistance from the previous owner the iPad is (and will remain) useless to you. In such circumstances, your only options are to hand the device to the local authorities - or return the device to Apple where it will be responsibly recycled.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.



2 replies
Question marked as Best reply

Aug 11, 2022 8:29 AM in response to Kathleen-21

If you are seeking to reunite the iPad with its true owner, unless the iPad shows a message on the screen when powered-on, you’ll not be able to identify or contact the owner. Apple will not assist with tracing or return of a device to its original owner.


If instead it is your intention to reuse the iPad yourself and the iPad disabled or Activation Locked, unless you can independently obtain assistance from the previous owner the iPad is (and will remain) useless to you. In such circumstances, your only options are to hand the device to the local authorities - or return the device to Apple where it will be responsibly recycled.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.



Found an Ipad

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