I want to clear my Apple ID balance.

Someone has been hacking my devices and and doing illegal activities on my devices.


Please removed from my Apple ID 1.78 so I can closed account I don’t want any refunds




[Re-Titled by Moderator]

Posted on Aug 11, 2022 6:53 PM

3 replies

Aug 11, 2022 7:31 PM in response to Community User

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

Aug 12, 2022 2:44 AM in response to Community User

Someone has been hacking my devices and and doing illegal activities on my devices.


No, if you haven't jailbroken your iPhone, it's not possible.


See the following Apple articles: 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


See who has access to your device or accounts

See who has access to your device or accounts – Apple Support (UK)


Checklist: If you want to make sure no one else can see your location

Checklist: If you want to make sure no one else can see your location - Apple Support

  • see point 6.

  

Security and your Apple ID

Security and your Apple ID - Apple Support


Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

  

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

  • If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com 


Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 

Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.



I can closed account

Read carefully what happens if you close and/or delete your 'current' Apple ID.

How to delete your Apple ID account

How to delete your Apple ID account – Apple Support (UK)

 

See also: Understand and control the personal information that you store with Apple

Understand and control the personal information that you store with Apple - Apple Support

 

If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.

And you cannot reuse that deleted account again.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I want to clear my Apple ID balance.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.