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Phelanstorck Author

Level 1

4 points

My Account is Disabled Help

It says the my account was disabled in the app store and itunes and I think it was because the credit card i had on file expired, but I've been trying to add a new credit card and it won't let me add a new payment method cause my account is disabled.

iPhone 8, iOS 14

Posted on Aug 11, 2022 8:33 PM

Top-ranking reply

Niel

Level 10

732,383 points

Posted on Aug 11, 2022 8:45 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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My Account is Disabled Help

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