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Owner locked to null

few months ago, i initiated a trade-in and my iphone was unable to be valued, so when my iPhone 7 was coming back, it wasn’t the same phone we sent when imitated trade in, so I wondered if apple gave me a free gift, it turns out it isnt, i tried contacting apple there’s any way to solve it but they were unable to do and keep referring me to someone, i was wondering if theres any way to unlock the phone and get the id. When I tried to connect my phone to it, it wasnt, so I clicked the wifi option and theres nothing to show all the networks so i decided to connect to my mac and it wasnt even able to connect, does anybody knows what I can do with this besides recycling

iPhone 12 mini

Posted on Aug 11, 2022 9:47 PM

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Raicya

Level 10

208,563 points

Aug 11, 2022 11:34 PM in response to aphyio_

See -> How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

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