MBP Pro 16 2019 crashes daily at irregular time intervals

Hi,


My MBP 16 (Intel) has recently been crashing and restarting almost daily. There is no pattern of usage that I can find or any specific time. It gets a bit hot (but it always has I think). I have attended the laptop once when it happened, but I haven't been doing anything resource consuming (logging in to work remotely via Citrix). I attach the panic report.


What would you advise?


Thank you,

paxmar



MacBook Pro 16″, macOS 12.5

Posted on Aug 12, 2022 6:08 AM

1 reply

Aug 13, 2022 8:25 AM in response to Community User

Hi paxmar,


Welcome to Apple Support Communities. We understand that you're having an issue with your MacBook Pro. We'd like to help.


When your Mac restarts, do you see any error messages on the display? Knowing what you see when it first happens can help you have a good starting point.


In the meantime, check out these resources as they could be helpful in getting it resolved.


If your Mac restarted because of a problem - Apple Support


If your Mac restarts and a message appears - Apple Support


Let us now more details and we'll go from there.

Take care!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MBP Pro 16 2019 crashes daily at irregular time intervals

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.