Mail on MacBook Air won't sync with Gmail folders/labels

Mail on my MacBook Air won't sync with my Gmail folders/labels like my iPhone and iPad do. I've tried everything suggested I can find on the internet and nothing worked. Any help appreciated.

MacBook Air

Posted on Aug 12, 2022 7:41 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 9:07 PM

Got it! I went to my Google Dashboard settings under IMAP access. There was a limit on number of messages in an IMAP folder, and when I took that off (which should be the default), all the older emails downloaded.


Yea!! Thanks for the help

Similar questions

8 replies

Aug 12, 2022 8:42 PM in response to sc9876

sc9876 Said:

"I have to use the Password for the Gmail account in the Mail app. I thought you meant a password to use Mail."

-------


So, Try a Mew App Password.

Sometimes, changes (i.e. updates) are made to a device, and then Mail services become misconfigured (which is what a new app password is intended to fix). Go here: Sign in with App Passwords - Google Account Help - Google

Aug 12, 2022 9:46 PM in response to sc9876

sc9876 Said:

"Mail on MacBook Air won't sync with Gmail folders/labels: Got it! I went to my Google Dashboard settings under IMAP access. There was a limit on number of messages in an IMAP folder, and when I took that off (which should be the default), all the older emails downloaded."

-------


👍 Great job troubleshooting!


Report this to Apple:

Do your Part: Inform Apple of your feedback. Apple wont get back to you directly, but the more feedback thy receive from its users, the more likely they will know what needs to be fixed.

  1. Go Here: Feedback - macOS - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Select: "Application/Utilities" for the "Feedback Area"
  4. Comment: when this all began, and what the fix is. Include the URL of this thread.
  5. Proceed from there as necessary.

Aug 12, 2022 7:55 PM in response to sc9876

"Mail on my MacBook Air won't sync with my Gmail folders/labels like my iPhone and iPad do. I've tried everything suggested I can find on the internet and nothing worked. Any help appreciated."

-------


Troubleshooting gmail on a Mac:



Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmailSign in with App Passwords - Google Account Help - Google

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail on MacBook Air won't sync with Gmail folders/labels

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.