You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a permanent black thin line across the top of my iPhone 10 xr

I have a thin black line across the top of my iPhone 10xr does anyone know how to remove it

iPhone XR, iOS 14

Posted on Aug 13, 2022 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2022 2:17 AM

I can't see it on your screenshot.

Does it appear on all screen pages? Should be this case it might be a hardware (screen?) problem, but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Aug 13, 2022 2:17 AM in response to Staffy21

I can't see it on your screenshot.

Does it appear on all screen pages? Should be this case it might be a hardware (screen?) problem, but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

I have a permanent black thin line across the top of my iPhone 10 xr

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.