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I have a permanent black thin line across the top of my iPhone 10 xr

I have a thin black line across the top of my iPhone 10xr does anyone know how to remove it

iPhone XR, iOS 14

Posted on Aug 13, 2022 1:57 AM

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Question marked as Best reply

Posted on Aug 13, 2022 2:17 AM

I can't see it on your screenshot.

Does it appear on all screen pages? Should be this case it might be a hardware (screen?) problem, but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Best reply

Aug 13, 2022 2:17 AM in response to Staffy21

I can't see it on your screenshot.

Does it appear on all screen pages? Should be this case it might be a hardware (screen?) problem, but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

I have a permanent black thin line across the top of my iPhone 10 xr

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