When selecting a printer from the printer due ( in this case, a Epson XP 7100 series printer), I get the message " unable to communicate with the printer at this time" Both the computer are connected to the same wi-fi. How do I correct this?
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 10.15
Hi,
The Epson XP-7100 is listed in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. This means that it should work without additional drivers when connected to the same network (Wi-Fi router) as the Mac.
Are you using AirPrint? That is, not using a driver from the printer manufacturer.
You could also test the AirPrint capability via an iPhone or iPad.
Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support
If there is a problem with AirPrint discovery for one or more devices, you may want to try the following full procedure (in the exact order):
Power off the Wi-Fi router, the printer, the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.
Add a printer to your printer list so you can use it on Mac – Apple Support (UK)
Reset the printing system on your Mac to solve a problem – Apple Support (UK)
EDIT: Just noticed that John Galt had posted while I was composing my message.
Solve printing problems on Mac - Apple Support
Try power cycling the printer, your router, and your Mac, in no particular order. Unplug them / power them down, wait a moment, power them up again.
MacBook Pro "unable to communicate with the printer at this time"
