Text doesn’t work

How do you get text alerts whe the phone is asleep. Not off. Example plugged in in the middle of night and you get an emergency text from family


Apple Watch Series 7, watchOS 8

Posted on Aug 13, 2022 6:40 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2022 4:54 PM

Hello cyndi250,


That's a great question! To ensure you're able to receive message notifications throughout the night, you'll want to make sure the iPhone isn't silenced, and that Focus and Do Not Disturb are not enabled. "To put your iPhone in Ring mode, move the switch so that orange isn't showing. " This information can also be found in the following article.


How to put your iPhone on vibrate, ring, or silent mode


You can learn more about using and turning off Focus and Do Not Disturb in the following articles. If you'd like to use those feature, but continue to receive notifications from certain contacts, you can allow or turn on Time Sensitive notifications by following the steps below for Focus and Do Not Disturb.


  1. "Go to Settings > Focus.
  2. Select the Focus, then tap Apps under Allowed Notifications.
  3. Turn on Time Sensitive."

 

"You can also allow certain contacts to reach you in the event of an emergency, even when you have a Focus set up. Here's how: 

  1. Open Contacts and select a contact.
  2. Tap Edit, tap Ringtone or Text Tone, then turn on Emergency Bypass.
  3. Tap Done."


"Change your Do Not Disturb settings"


  1. "Go to Settings > Focus. 
  2. Tap Do Not Disturb.
  3. Select settings for Allowed Notifications, Focus Status, Smart Activation, and more."


"With iOS 14 or earlier, or iPadOS 14:

  1. Go to Settings > Do Not Disturb.
  2. Turn on Scheduled and set a schedule. 
  3. Choose when you want to receive alerts, calls, and notifications:
    • Silence: Choose to silence calls and notifications always or only when the device is locked.
    • Allow Calls From: Allow calls from everyone, no one, your favorites, or specific contact groups stored on your device or iCloud.
    • Repeated Calls: If someone calls you twice within three minutes, the second call isn't silenced."



Use Focus on your iPhone, iPad, or iPod touch

Use Do Not Disturb on your iPhone, iPad, and iPod touch


Take care!


1 reply
Question marked as Top-ranking reply

Aug 14, 2022 4:54 PM in response to cyndi250

Hello cyndi250,


That's a great question! To ensure you're able to receive message notifications throughout the night, you'll want to make sure the iPhone isn't silenced, and that Focus and Do Not Disturb are not enabled. "To put your iPhone in Ring mode, move the switch so that orange isn't showing. " This information can also be found in the following article.


How to put your iPhone on vibrate, ring, or silent mode


You can learn more about using and turning off Focus and Do Not Disturb in the following articles. If you'd like to use those feature, but continue to receive notifications from certain contacts, you can allow or turn on Time Sensitive notifications by following the steps below for Focus and Do Not Disturb.


  1. "Go to Settings > Focus.
  2. Select the Focus, then tap Apps under Allowed Notifications.
  3. Turn on Time Sensitive."

 

"You can also allow certain contacts to reach you in the event of an emergency, even when you have a Focus set up. Here's how: 

  1. Open Contacts and select a contact.
  2. Tap Edit, tap Ringtone or Text Tone, then turn on Emergency Bypass.
  3. Tap Done."


"Change your Do Not Disturb settings"


  1. "Go to Settings > Focus. 
  2. Tap Do Not Disturb.
  3. Select settings for Allowed Notifications, Focus Status, Smart Activation, and more."


"With iOS 14 or earlier, or iPadOS 14:

  1. Go to Settings > Do Not Disturb.
  2. Turn on Scheduled and set a schedule. 
  3. Choose when you want to receive alerts, calls, and notifications:
    • Silence: Choose to silence calls and notifications always or only when the device is locked.
    • Allow Calls From: Allow calls from everyone, no one, your favorites, or specific contact groups stored on your device or iCloud.
    • Repeated Calls: If someone calls you twice within three minutes, the second call isn't silenced."



Use Focus on your iPhone, iPad, or iPod touch

Use Do Not Disturb on your iPhone, iPad, and iPod touch


Take care!


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