dburdan
Level 1 (0 points)

Q: Broken iPhone 4 Home Button

All of the sudden my iPhone 4 home button stopped working. I tried hard rebooting it and that didn't fix it. It will sometimes work for a minute but for the most part it doesn't work. It didn't come in contact with any water/dirt, it just stopped working. I have Apple Care but need my phone for work so I can't have it gone for a few days. Any help would be much appreciated! Thanks!

iPhone 4, 4.0.1, iOS 4

Posted on Aug 11, 2010 10:15 PM

by EBSkater,Solvedanswer
EBSkater EBSkater
Level 2 (490 points)
A:
You can't hard reboot if it's not working...

Did you attempt to restore as new? Because that's what they're going to do at the store...

Posted on Aug 11, 2010 11:07 PM

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dburdan

Q: Broken iPhone 4 Home Button

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  • by hijack7,

    hijack7 hijack7 Mar 28, 2011 4:26 AM in response to dburdan
    Level 1 (0 points)
    Mar 28, 2011 4:26 AM in response to dburdan
    The solution is in most cases very simple

    You have lots of dust in the connection slot and it interferes with the Home Button.
    Take a toothpick or a dry toothbrush - clean it up. Problem solved.

  • by Gwdanno,

    Gwdanno Gwdanno Mar 28, 2011 6:04 PM in response to dburdan
    Level 1 (0 points)
    Mar 28, 2011 6:04 PM in response to dburdan
    I have found that my phone is doing the same thing, so I start troubleshooting. As it turns out mine is a software issue that seems to be happening frequently among iPhone 4 users. I also found that with my phone I can hold down the home button for a while and the voice recognition screen comes up. If I press home again while the screen is up it will usualy make the button work again. Hope this helps.

  • by xdru1967,

    xdru1967 xdru1967 Apr 7, 2011 8:40 AM in response to Gwdanno
    Level 1 (0 points)
    Apr 7, 2011 8:40 AM in response to Gwdanno
    @Gwdanno
    I have the EXACT same problem, with the VR coming up sometimes.
    What was the software issue (and the solution)?
    Thanks!

  • by Sam Kidd,

    Sam Kidd Sam Kidd Apr 11, 2011 1:42 PM in response to dburdan
    Level 1 (25 points)
    Apr 11, 2011 1:42 PM in response to dburdan
    Oh my god, the toothbrush trick actually works!

  • by romyls,

    romyls romyls Apr 12, 2011 6:04 AM in response to Amazed Engineer
    Level 1 (0 points)
    Apr 12, 2011 6:04 AM in response to Amazed Engineer
    I just had the problem today, then when I stuck it right back hard into the Universal Dock it started working then when I vaccummed it, its freaking working faster now. WWWOOOWW
    thanks for the input

  • by mgoldsworthy,

    mgoldsworthy mgoldsworthy Apr 13, 2011 1:19 PM in response to dburdan
    Level 1 (5 points)
    iPhone
    Apr 13, 2011 1:19 PM in response to dburdan
    i was having this problem, found another place where it was discussed - the solution offered seemed ridiculous, but i gave it a try...

    +*quit the camera app from running in the background*+

    tried it. worked for me. immediately different

  • by Canucks1234,

    Canucks1234 Canucks1234 Apr 14, 2011 1:02 AM in response to dburdan
    Level 1 (0 points)
    Apr 14, 2011 1:02 AM in response to dburdan
    HI ALL I JUST HAD THIS PROBLEM I WAS READY TO TAKE INTO THE SHOPE WHEN I REALIZED THAT A COUPLE TIMES WHEN I PRESS IT EVERY LIKE 5 MIN OR SO IT WORKED SO I STARTED WITGLEING IT AND I GOT IT TO WORK MORE. MY TRICK WAS PUT MY THUMB ON IT AND SHIFT THE BOTTON IN A CIRCLE WHILE PRESSING AND IT WORKS LIKE NEW I WAS SO HAPPY. I KNOW IT SOUNDS LIKE OH YAH JUST WIGGLE IT BUT TRY IN A CIRCLE CAUSE UT WORKED FOR ME. CHEERS!

  • by Thaweesak,

    Thaweesak Thaweesak Apr 14, 2011 5:41 AM in response to Canucks1234
    Level 1 (0 points)
    Apr 14, 2011 5:41 AM in response to Canucks1234
    Wow, as weird as the suggestion sounds, this actually worked for me! I don't have a vacuum near me at the moment, so I was like, what's the worst that can happen? And just like that, it's working fine now.

    Thanks Canucks1234!

  • by antcer,

    antcer antcer Apr 20, 2011 6:55 AM in response to dburdan
    Level 1 (0 points)
    Apr 20, 2011 6:55 AM in response to dburdan

    Same issue here after upgrade.

  • by Jeff Maxwell,

    Jeff Maxwell Jeff Maxwell Apr 30, 2011 2:44 PM in response to shaytoon
    Level 1 (5 points)
    Apr 30, 2011 2:44 PM in response to shaytoon

    This is consistent with what I found. The natural inclination for a lot of folks is to carry the iPhone port-end-down in a pocket. That interface port can get a lot of dust and dirt (pocket lint) in it, and I've blown it out successfully a few times to get the Home button working. The other thing you have to really be aware of is keeping FOIL - candy wrappers, gum wrappers, etc. - out of the port. I got a tiny bit of foil in there and the phone malfunctioned all over the place. Boot failures, connection prompts, etc., until a tech at the Apple Store who'd seen this before extracted the foil. Worked perfectly after that. I now carry the phone switch-side-down and have had no further problems.

  • by Jeff Maxwell,

    Jeff Maxwell Jeff Maxwell Apr 30, 2011 2:49 PM in response to dburdan
    Level 1 (5 points)
    Apr 30, 2011 2:49 PM in response to dburdan

    See my later reply to Shaytoon.

  • by robertofromstowe,

    robertofromstowe robertofromstowe Apr 30, 2011 5:12 PM in response to Canucks1234
    Level 1 (0 points)
    Apr 30, 2011 5:12 PM in response to Canucks1234

    Amazing... did the trick!  THanks Channuk

  • by barryfromalbany,

    barryfromalbany barryfromalbany May 16, 2011 1:27 AM in response to dburdan
    Level 1 (0 points)
    May 16, 2011 1:27 AM in response to dburdan

    My iPhone 4 Home Button first stopped working after a firmware update. A day later it worked again. In a few days it failed again, then for no reason started working several hours later. It now fails every other day or so and then starts to work within a day. I have read many comments online such as to squeeze the left side frame which works sometimes, or to squeeze the upper glass just left of the home button, which often worked, but not always. I attempted to leave the camera app running in the background which seemed to work for about a day till it failed again. I have tried vacuuming, brushing and every other suggestion I've found so far, yet my home button simply stops working for no reason. There seems to be a large number of people that newly discovered this problem at the 4.3.1 or 4.3.2 updates. Please offer some other possible suggestions. I do not believe the button has failed as when it works, it is snappy.

  • by tom doris,

    tom doris tom doris Jun 3, 2011 12:35 AM in response to dburdan
    Level 1 (0 points)
    Jun 3, 2011 12:35 AM in response to dburdan

    hi guys, i had the very same problem so i did the toothpick thing and got all the dust out and it started to work for an hour or two then it stopped again and its been stopping and starting since any suggestions? Also it randomly starts the voice control application without me doing anything.

    P.S. id rather not have to go to an apple store as the nearest one to me is over an hours drive away!

  • by markus171,

    markus171 markus171 Jun 20, 2011 9:38 AM in response to dburdan
    Level 1 (0 points)
    Jun 20, 2011 9:38 AM in response to dburdan

    I had exactly the same problem over a couple of days after having updated to iOS 4.3. I had about twenty apps running in the background. After I had closed all the apps the home button works perfect again.

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