The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
So I dropped my iPhone 7 and now I have this purple dot on my screen that only shows up when there’s a dark screen I’ve tried to reset it and force reset but nothing seems to be working how do you fix this problem?
You have physically damaged your phone, mostly likely the screen will need to be replaced.
Genius Bar Reservation and Apple Support Options - Apple
Purple dot on iPhone 7 screen
