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Purple dot on iPhone 7 screen

So I dropped my iPhone 7 and now I have this purple dot on my screen that only shows up when there’s a dark screen I’ve tried to reset it and force reset but nothing seems to be working how do you fix this problem?

Posted on Aug 14, 2022 8:12 AM

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Question marked as Apple recommended

You have physically damaged your phone, mostly likely the screen will need to be replaced.


Genius Bar Reservation and Apple Support Options - Apple


Posted on Aug 14, 2022 8:15 AM

1 reply

Purple dot on iPhone 7 screen

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