Contact not syncing on 2021 Volvo

About 3 months ago after having worked perfectly, only some contact names have synced to my 2021 Volvo. On the car display, the ‘recent’ list is only mobile numbers & the favourites have disappeared. I’ve tried removing the device from the car & reinstalled etc., I asked at my Volvo dealership & they tried to look at it but said the updates are all current on the car so it is my phone & contact Apple 🤯

iPhone 11 Pro Max

Posted on Aug 14, 2022 1:34 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2022 11:47 AM

Hi shelley269,


If only some of your contacts are not syncing to your car, here are some steps that might help troubleshoot or isolate it:


  1. See if the contacts that are missing belong to a particular account. Use other contact accounts on iPhone. You can see what contacts belong to what group by opening the Contacts app, going to Groups, and selecting one group at a time.
  2. Update your iPhone, iPad, or iPod touch so both devices are fully up to date.
  3. See if it is expected to still view favorites when connected to the car.
  4. Check out these additional resources from the manufacture to see if it helps


If the issue persists, as you've already contacted the car manufacturer, Contact Apple Support or use this Get Support link for further assistance.


Take care.


Similar questions

2 replies
Question marked as Top-ranking reply

Aug 15, 2022 11:47 AM in response to shelley269

Hi shelley269,


If only some of your contacts are not syncing to your car, here are some steps that might help troubleshoot or isolate it:


  1. See if the contacts that are missing belong to a particular account. Use other contact accounts on iPhone. You can see what contacts belong to what group by opening the Contacts app, going to Groups, and selecting one group at a time.
  2. Update your iPhone, iPad, or iPod touch so both devices are fully up to date.
  3. See if it is expected to still view favorites when connected to the car.
  4. Check out these additional resources from the manufacture to see if it helps


If the issue persists, as you've already contacted the car manufacturer, Contact Apple Support or use this Get Support link for further assistance.


Take care.


Aug 23, 2022 11:16 PM in response to Vero_F1

Hello, i have similar problem with my iPhone 12 iOS 15.6.1 - contacts wont sync to my KIA ceed. Before last update everythink works great. Right now call history and contact wont sync. I tried to remove and pair my phone again with car but i face same issue. 5 years old Honor works great with car BT. What is wrong? There was no update from car manufacture.

One more think what i did - i have turn on contacts backup into iCloud (but i am not sure that this can affect it).


Thank you for help, Radim

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Contact not syncing on 2021 Volvo

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