Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

So-Fi issues

Wi-fi connection issues. My MacBook Pro was connected to my internet earlier and updated and after it restarted it will no longer connect to my network. Other devices are still working just not my MacBook

Posted on Aug 14, 2022 7:14 PM

Reply
Question marked as Best reply

Posted on Aug 14, 2022 7:29 PM

Jdeegs1 Said:

"Wi-fi connection issues. My MacBook Pro was connected to my internet earlier and updated and after it restarted it will no longer connect to my network. Other devices are still working just not my MacBook"

-------


Troubleshooting Mac Wi-Fi:

A few thoughts to try...

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install.


IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.


V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:

2 replies
Question marked as Best reply

Aug 14, 2022 7:29 PM in response to Jdeegs1

Jdeegs1 Said:

"Wi-fi connection issues. My MacBook Pro was connected to my internet earlier and updated and after it restarted it will no longer connect to my network. Other devices are still working just not my MacBook"

-------


Troubleshooting Mac Wi-Fi:

A few thoughts to try...

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install.


IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.


V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:

So-Fi issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.