messenger crash on iphone 13 pro max

why my iphone 13 pro max always crash with open messenger apps

Posted on Aug 14, 2022 9:43 PM

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1 reply

Aug 16, 2022 8:18 AM in response to mk250

Hello mk250,


For difficulties with apps closing or not responding, you'll want to take the steps below:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


You can also find those steps in this resource: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Should that behavior persist, you'll want to reach out to the app developer: How to contact an app developer - Apple Support They'd be in the best position to assist with troubleshooting their particular app.


Take care.

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messenger crash on iphone 13 pro max

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