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Level 1

4 points

my phone is unavailable and i need to log unto itunes but i just downloaded it and i cant connect to it

my iphone is unavailable because i forgot my passcode and i need to conncet to itunes to get it back and i cant

iPhone 7 Plus, iOS 15

Posted on Aug 15, 2022 2:19 AM

Top-ranking reply

Level 10

472,209 points

Posted on Aug 15, 2022 8:15 AM

If it is displaying the unavailable message, you don't need to use a computer. See instructions in: How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

If that option is not available, you will need to use a computer. See instructions in: If you forgot your iPhone passcode - Apple Support

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