activation lock
iPhone 8 Plus, 15
It’s a theft-deterrance mechanism purpose-designed to make the phone non-functioning - and therefore worthless - while in the possession of ANYONE other the activating (locking) owner.
Only THEY can release the lock by following these instructions:
How to remove Activation Lock - Apple Support
It’s a theft-deterrance mechanism purpose-designed to make the phone non-functioning - and therefore worthless - while in the possession of ANYONE other the activating (locking) owner.
Only THEY can release the lock by following these instructions:
How to remove Activation Lock - Apple Support
If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
activation lock
