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App store

My App Store and iTunes has been disabled. I went to the apple part of my phone and tried to add a new credit card, but it wouldn’t take it. It again told me that it had been disabled. Help please

iPhone 11, iOS 15

Posted on Aug 15, 2022 10:17 AM

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Niel

Community+ 2025

Level 10

735,491 points

Posted on Aug 15, 2022 10:19 AM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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