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Can print from my iphone to my wireless printer, but now my ipads will not

Can print from my iphone to my wireless printer, but now my ipads will not

iPad Air 5 Wi-Fi, Cellular

Posted on Aug 15, 2022 11:35 AM

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Posted on Aug 15, 2022 12:03 PM

Hi,


It would probably be correct to assume that you have an AirPrint-enabled printer, and that the printer, the iPads, and the iPhone are connected to the same network (Wi-Fi router).

About AirPrint - Apple Support


In case of a problem with AirPrint discovery for one or more devices, you may want to try the following full procedure:

Power off the Wi-Fi router, the printer, the iPads, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPads and the iPhone. Finally, power on all other devices/computers.

2 replies
Question marked as Best reply

Aug 15, 2022 12:03 PM in response to rjrannarbor

Hi,


It would probably be correct to assume that you have an AirPrint-enabled printer, and that the printer, the iPads, and the iPhone are connected to the same network (Wi-Fi router).

About AirPrint - Apple Support


In case of a problem with AirPrint discovery for one or more devices, you may want to try the following full procedure:

Power off the Wi-Fi router, the printer, the iPads, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPads and the iPhone. Finally, power on all other devices/computers.

Aug 15, 2022 3:35 PM in response to rjrannarbor

If your printer is set-up correctly - and along with your iPad and iPhone are connected to the same WiFi network - should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.





If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

Can print from my iphone to my wireless printer, but now my ipads will not

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