You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why am I being charged for the same storage twice

Why am I being charged for the same storage twice

iPhone 12 mini, iOS 15

Posted on Aug 15, 2022 10:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2022 11:26 PM

Do you use two Apple ID?

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.


❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 15, 2022 11:26 PM in response to frankiethomas

Do you use two Apple ID?

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.


❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support


Why am I being charged for the same storage twice

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.