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within 5 seconds of being on the phone it starts to freeze and then the loading screen apears but is not moving its frozen, i looked on line and they said it was due to storage but i can even put my password into the phone to delete some stuff bcause it keeps on freezing and turning off
iPhone XR
See this link and follow the instructions provided
If your iPhone won't turn on or is frozen - Apple Support
See this link and follow the instructions provided
If your iPhone won't turn on or is frozen - Apple Support
why does my iphone xr keep freezing
