Can I reset encrypted data without losing anything if I use icloud on my mobile device instead of iTunes to back up?

I traded in an iPhone that was completely wiped clean. My other devices 11 & 13 pro keep asking for that passcode as a second form of verification or I can “reset all encrypted data.” Is it possible to do this without losing data? I use icloud on my mobile device NOT iTunes on a computer to back up?

Posted on Aug 16, 2022 4:55 AM

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Aug 16, 2022 9:35 AM in response to IamIcarus

IamIcarus wrote:

I traded in an iPhone that was completely wiped clean. My other devices 11 & 13 pro keep asking for that passcode as a second form of verification or I can “reset all encrypted data.” Is it possible to do this without losing data? I use icloud on my mobile device NOT iTunes on a computer to back up?

Enter the passcode it is asking for.

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Can I reset encrypted data without losing anything if I use icloud on my mobile device instead of iTunes to back up?

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