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purchase date not validated

How I can fix this, "purchase date not validated", on my MacBook pro 16" 2021

Posted on Aug 16, 2022 6:01 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2022 8:24 PM

mranBajwaApp Said:

"purchase date not validated: How I can fix this, 'purchase date not validated', on my MacBook pro 16" 2021"

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Visit this Link: Correct the Purchase Date or Expiration Date for your AppleCare Agreement - Apple Support

2 replies

Aug 16, 2022 9:00 PM in response to ImranBajwaApp

Do you have the original receipt from an authorized reseller? A receipt showing the serial number is the only way to resolve that.


I did have that issue but fortunately the warranty was never needed and I was able to get non-warranty service from Apple without a "validated" purchase date. I've never had an issue setting up my Mac with an Apple ID.


Sometimes this happens if the purchase wasn't transmitted to Apple or if there some sort of problem with the transmission of the purchase info - like an incorrect serial number.

purchase date not validated

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