Unknown Bug?!

I am just adding some widgets and it said I have 35 messages in a folder after adding, but it does not really have! I trust it is about widgets, and I just want to know if Apple can fix this?


Video: https://youtu.be/AyIZNcDgKYA


The 35 messages keep showing unless I restart my iPad.

Posted on Aug 16, 2022 7:08 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2022 10:36 AM

Thanks for letting us know, I-have-problem,


We do see that you have VPN software installed on your iPad. Do you experience the same behavior after you remove the VPN? a VPN can interfere with your network connection which can impact your notifications as well. You can learn more here: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support


Check for VPN connections and third-party firewall or security software
Some types of software, including VPN apps or configuration profiles, may have settings or restrictions that can cause connectivity issues. Types of software that could affect connectivity include: 
• VPN (Virtual Private Network) apps
• Managed configuration profiles
• Firewall apps
• Anti-virus apps
• Parental control apps
• Content blockers
Review the apps on your device to see if these types of apps or configuration profiles are installed. 
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings. 
• Settings > General > VPN (even if it says Not Connected)
• Settings > General > Profile (if this option doesn't exist, profiles are not installed)
On Mac, check your Applications folder in the Finder and check for configuration profiles in System Preferences > Profiles. 
If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network.


Let us know how it goes.


Kind regards.

5 replies
Question marked as Top-ranking reply

Aug 20, 2022 10:36 AM in response to I-have-problem

Thanks for letting us know, I-have-problem,


We do see that you have VPN software installed on your iPad. Do you experience the same behavior after you remove the VPN? a VPN can interfere with your network connection which can impact your notifications as well. You can learn more here: Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support


Check for VPN connections and third-party firewall or security software
Some types of software, including VPN apps or configuration profiles, may have settings or restrictions that can cause connectivity issues. Types of software that could affect connectivity include: 
• VPN (Virtual Private Network) apps
• Managed configuration profiles
• Firewall apps
• Anti-virus apps
• Parental control apps
• Content blockers
Review the apps on your device to see if these types of apps or configuration profiles are installed. 
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings. 
• Settings > General > VPN (even if it says Not Connected)
• Settings > General > Profile (if this option doesn't exist, profiles are not installed)
On Mac, check your Applications folder in the Finder and check for configuration profiles in System Preferences > Profiles. 
If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network.


Let us know how it goes.


Kind regards.

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