Billing information
Hallo Apple Good day please I’m having big issues with my previous billing how can i resolve or remove my billing info from store?
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Best reply
To verify your payment information:
Sign in to your Apple ID account page and edit / update your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
Or -> Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
- Add first the new card, then remove the old one.
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
- If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
- If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
- In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
- If you still need help, contact Apple Support.
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.