Stolen or erased iPhone and find my

if an iphone is stolen, and i have put it in lost mode, can it be erased? if it has been erased, can i still find it via find my? ios 15.5

Posted on Aug 17, 2022 4:51 AM

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3 replies

Aug 17, 2022 5:49 AM in response to tt198

So i've just discovered that on my replacement iPhone the FindMy app has updated the location of my stolen and erased iPhone.

It doesn't allow me to play a sound though. Only the option to Remove Device.


The web application doesn't update or show the location and still displays the message mentioned in my earlier post.

Shows the the time of the erase occurring only.

Only has option to remove from account.

Aug 17, 2022 5:30 AM in response to tt198

Hi,

My phone was stolen.

I have done this remote erase with Lost Mode activated and expected the iPhone to be trackable on FindMy as the support page says it should be with iOS 15 or later.

FindMy says phone is untrackable as it has been erased...so i'm puzzled.


This is from the support page:

"

What happens when you erase a device in Find My?

  • A confirmation email is sent to your Apple ID email address.
  • When you erase a device remotely using Find My, Activation Lock remains on to protect it. Your Apple ID and password are required to reactivate it.
  • If you erase a device that had iOS 15, iPadOS 15, or later installed, you can use Find My to locate or play a sound on the device. Otherwise, you won’t be able to locate or play a sound on it. You may still be able to locate your Mac or Apple Watch if it’s near a previously used Wi-Fi network.

"


I wonder who else has had this issue?

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Stolen or erased iPhone and find my

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