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My face camera is not working

my face camera is not working

Posted on Aug 17, 2022 7:55 AM

Top-ranking reply

WheelieNick

Level 8

41,983 points

Posted on Aug 17, 2022 7:57 AM

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro

It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working: contact Apple Support to get your device serviced.

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My face camera is not working

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