“The reason your product isn't working is because of unauthorized
modifications that were made to it. Our warranty doesn't cover issues
caused by unauthorized modifications.”
The phone was modified by an unauthorized 3rd party or by yourself.
If you ever had the screen replaced by an unauthorized shop, that would explain it.
Only one month old , under warranty.
Never repaired only used to check emails and teams chat
This is a user forum. We are not Apple. We have no say in the matter. Ask them specifically what ‘unauthorized modification’ they found.
If you dont know , noone is forcing you to answer.
And this is already asked to apple support.
This is a user forum. NO ONE here can speak for Apple.
Apple denied warranty claim , unable to decode the cause/ justification provided
