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Never received a trade in kit

I traded a Mac air and received my computer on July29th but never received a trade in kit. Ive called support sever times and they claim they reordered it. but still nothing after 3 weeks How can I talk to someone higher up.


Posted on Aug 17, 2022 10:53 AM

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Question marked as Apple recommended

We are not Apple and we as user just like you cannot do as you request.


You need to call Apple back and ask for a supervisor.

Posted on Aug 17, 2022 12:39 PM

1 reply

Never received a trade in kit

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