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Julimack77 Author

Level 1

4 points

I recovered my stolen ipad but it has someone else's info on it now and it is so very old so i can't provide apple my receipt for a reset request

I recovered my stolen ipad but it has someone else's info on it and it is old so i can't provide apple my receipt for a reset request. How can I get this activation lock off of MY OWN DEVICE? HELLLLP

Posted on Aug 17, 2022 10:52 PM

Top-ranking reply

Rudegar

Level 10

173,598 points

Posted on Aug 18, 2022 12:56 AM

if it was me then I would try

Additional Support - Activation Lock (apple.com)

or reach out to apple directly

Apple Support

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I recovered my stolen ipad but it has someone else's info on it now and it is so very old so i can't provide apple my receipt for a reset request

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