Hello guys, so I have tried the feature "Findable after turned off" is not working with my phone. It has all the settings required turned on, Find my settings are all on, but still it does not work. I have reset my phone and it still does not work, is it possibly a hardware issue? PS: I have a iPhone 11 Pro Max nearby that is contributing to the Find My Network.
iPhone 12 Pro Max
Hello, ruan99414.
Just to make sure we are clear, you are trying to track your iPhone using the "Findable water turned off" feature and you've turned the iPhone off, but it is not being seen by the Find My app. Is that correct?
If so, please make sure you are following the steps in this article: Locate a device in Find My on iPhone - Apple Support. You will also want to make sure that Bluetooth is turned on before the iPhone is shut down.
Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!
Hello ruan99414,
Thanks for testing those steps. If you are still having difficulty locating your phone after turning off, you may want to contact Apple Support.
Regards.
Thank you for your help! I have absolutely tried everything as the article says, but it doesn’t work. I don’t know if it’s a hardware or software issue 🥲
iPhone 12 Pro Max not findable after turned off
