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a Few email issues since new phone..

iPhone X iOS 13 to iPhone 12 mini iOS 15.4.1


built in email client.. all my accounts are there and working, just not as intended..


default account set.. Refresh email complete and Silence, goto spam folder and refresh i get the new mail Chime sound “?” Notified of spam and Not notified of email


that’s a Problem..

iPhone 12 mini, iOS 15

Posted on Aug 18, 2022 8:19 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2022 11:41 AM

michaelfromleonard,


Understood. Since all your settings are set correctly and this issue is still occurring, we would still recommend contacting Apple Support using the link we previously sent over. They would be the best-equipped to look further into what's happening. You can also call in at your convenience using the phone number most applicable to you from here: Contact Apple for support and service


Best regards.

5 replies
Question marked as Top-ranking reply

Aug 20, 2022 11:41 AM in response to michaelfromleonard

michaelfromleonard,


Understood. Since all your settings are set correctly and this issue is still occurring, we would still recommend contacting Apple Support using the link we previously sent over. They would be the best-equipped to look further into what's happening. You can also call in at your convenience using the phone number most applicable to you from here: Contact Apple for support and service


Best regards.

Aug 19, 2022 12:00 PM in response to michaelfromleonard

Greetings michaelfromleonard,


For help adjusting your notification settings, follow the guidance found here:


Change notification settings on iPhone


"Change notification settings

Most notification settings can be customized for each app. You can turn app notifications on or off, have notifications play a sound, choose how and where you want app notifications to appear when your device is unlocked, and more.

  1. Go to Settings  > Notifications.
  2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary.
  3. Select the apps you want notifications for in your summary, set a time for delivery of your summary, then tap the Back button at the top left. (See schedule a notifications summary.)
  4. To choose when you want most notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap the Back button at the top left.
  5. Previews can include things like text (from Messages and Mail) and invitation details (from Calendar). You can override this setting for individual apps.
  6. Tap an app below Notification Style, then turn Allow Notifications on or off.
  7. If you turn on Allow Notifications, choose when you want the notifications delivered—immediately or in the scheduled notifications summary—and turn Time Sensitive Notifications on or off.
  8. For many apps, you can also set a notification banner style and turn sounds and badges on or off.
  9. Tap Notification Grouping, then choose how you want the notifications grouped:
    • Automatic: The notifications from the app are grouped according to organizing criteria within the app, such as by topic or thread.
    • By App: All the notifications from the app are grouped together.
    • Off: Turn off grouping.

To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app.

When you use Focus, it delays the delivery of notifications on iPhone to prevent interruptions. You can schedule a time to receive a summary of the notifications you missed. See Schedule a notification summary."


Take care.

a Few email issues since new phone..

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