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Speakerphone Microphone not working

What setting do I need to change / what do I need to do to have the speakerphone function work when I press the button in the "phone" app?

When making a call and using the speaker function the call recipient is unable to hear my voice.

During regular phone function(not speaker function) my voice can be heard clearly whether the phone is pressed against my head or arms length away, it is only during speakerphone mode that my voice cannot be heard.

This remains true no matter what settings I seem to change, whether I am connected to the cellular network or WiFi, or whether I have reboot/force reboot/reset all network settings.

I am running the latest ios as of 8/18/2022 4:41CST on a brand new(less than a month old) iPhone 13 pro max and am an AT&T customer.



iPhone 13 Pro Max, iOS 15

Posted on Aug 18, 2022 2:47 PM

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Aug 19, 2022 4:11 PM in response to idman729

Hello idman729,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use speakerphone on your iPhone, as people you call can't hear you, but don't have this issue when not using speakerphone. To help with this, please start with these steps:



"Remove any screen protectors, films, or cases from your iPhone.
Clear any debris from the openings of your iPhone. "



Also, you can test with the Camera app:



"Open the Camera app.
Record a video while speaking at the top of your iPhone.
Tap the camera chooser  to switch to the other camera. Then record another video while speaking at the top of your iPhone.
When you play back the videos, you should hear your voice clearly."



And those steps came from If the microphones on your iPhone aren't working - Apple Support which also says if you are still having issues, please contact Apple directly for further assistance.



Apple Support



Cheers!



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Speakerphone Microphone not working

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