You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store Refund

I recently purchased an app through the app store. I bought the “Monthly” Subscription and it charged my card for the full year. I purchased the subscription through apple. How do I process this refund?

iPhone 11

Posted on Aug 18, 2022 5:00 PM

Reply
2 replies

Aug 18, 2022 5:35 PM in response to sarahh02

If the subscription isn't billed through Apple:


Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.


On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.


Resources:

View Purchase History.

▷ Cancel a Subscription.

Confirm charges on your billing statement.

Billing and Subscriptions.

Returns & Refunds.

Request a Refund.

▷ Check Refund Status.



Need more help?

App Store Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.