Why does it say download paused
Trying to update but it says download paused?
iPhone 6, iOS 12
Trying to update but it says download paused?
iPhone 6, iOS 12
Hello tea6359,
Thank you for reaching out in Apple Support Communities. We understand that the update to your iPhone paused. We'll be happy to help.
Let's ensure that your iPhone is plugged into a power source and connected to a Wi-Fi network to complete the update. If that doesn't help, you'll want to remove the update and download it again. Here's how:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
That information is outlined in this helpful article: If your iPhone, iPad, or iPod touch won't update - Apple Support
Following these steps may help. Please keep us posted with the results.
Kind regards.
Hello tea6359,
Thank you for reaching out in Apple Support Communities. We understand that the update to your iPhone paused. We'll be happy to help.
Let's ensure that your iPhone is plugged into a power source and connected to a Wi-Fi network to complete the update. If that doesn't help, you'll want to remove the update and download it again. Here's how:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
That information is outlined in this helpful article: If your iPhone, iPad, or iPod touch won't update - Apple Support
Following these steps may help. Please keep us posted with the results.
Kind regards.
Why does it say download paused