Updating iPhone 7 Software Version 15.3.1
Attempting to update latest software iOS 15.6.1 and update keeps failing. Is anyone else experiencing this and if so is fixable? Thanks.
iPhone 7, iOS 15
Attempting to update latest software iOS 15.6.1 and update keeps failing. Is anyone else experiencing this and if so is fixable? Thanks.
iPhone 7, iOS 15
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Are not using a VPN connection.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 6 gigs of storage available.
You can also check out this article for help -
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad or iPod touch won't update – Apple Support (UK)
What happens when you try?
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Are not using a VPN connection.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 6 gigs of storage available.
You can also check out this article for help -
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad or iPod touch won't update – Apple Support (UK)
See this article -
Low Power Mode -
Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support
Thank you but was able to fix the issue by contacting Apple Support via Chat.
Initial update goes through process of Preparing Update, then after approximately 50 min.
I am using a WiFi connection not a Hotspot.
Yes to active Cell signal.
Battery is charged to almost 100% and plugged into outlet.
No VPN connection.
Do not have a beta version installed.
Have 10 gig storage available.
Trying to take screen shots, but Preparing Update is taking almost an hour. Currently waiting for latest attempt to show failure message. Still in prep mode. Message occurred but unable to take screen shot. It says:
Software Update Failed
An error occurred downloading iOS 15.6.1
Close
Where is Power Save Mode located? Unable to find.
Glad you got it working!
Updating iPhone 7 Software Version 15.3.1