Problem in playing audio clips in Facebook Messenger app
some of my friends send me songs through Facebook messenger app. But when I open them or try to play them I couldn’t. Please help
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User profile for user:
Lindsay_B.
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Community Specialist
Hey there, pratibhasaraf,
It sounds like you are having an issue using the third-party Facebook Messenger app. We suggest going through the steps below, from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support, which target issues with a specific app:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Should you continue to have difficulty after that, you will want to partner with Facebook directly. They will be best equipped to troubleshoot issues with their app beyond the above steps: How to contact an app developer - Apple Support
Have a wonderful day.