Billing question

Question

Level 1

4 points

Billing question

I have several Apple.com charges every month on my credit card that I cannot see in my apple account. How can I get a listing of all the apple.com charges that are billed to my credit card?

Posted on Aug 19, 2022 6:04 AM

Reply

Answer 1

Best reply

Raicya

Level 10

208,563 points

Aug 19, 2022 1:12 PM in response to CLI96

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Reply

Answer 2

Katana-San

Level 9

64,921 points

Aug 19, 2022 1:17 PM in response to CLI96

Hello~ You came from an excellent article for help…

View your purchase history for the App Store, iTunes Store, and other Apple media services*

*If you can't find an item in your purchase history

If you are unable to find the charge…I would recommend contacting your banking institution and/or credit card company to ensure that your information has not been breached.

~Katana-San~

Reply

Answer 3

Raicya

Level 10

208,563 points

Aug 19, 2022 1:52 PM in response to CLI96

❗️ Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Reply

Answer 4

CLI96 Author

Level 1

4 points

Aug 19, 2022 1:32 PM in response to Katana-San

The credit card statement just states there is a charge but not what it is for. That is what I am trying to find out. If not from my Apple ID then who's? My wife's? my daughter's? It would be helpful if the on line receipt stated what the charge was for as opposed to just an amount. Where can I get these details?

Reply

Answer 5

Katana-San

Level 9

64,921 points

Aug 19, 2022 2:15 PM in response to CLI96

Hello ~ It could be that your credit card has been breached and is now in the hands of some fraudulent user. As I previously stated go ahead and contact your banking institution and/or your credit card company. They can find out all of the pertinent details and ensure that this doesn’t keep happening. Be well.

~Katana-San~

Reply

Billing question

Similar questions